HR Manager at Yo HR Consultancy
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Manager - Student Engagement (1-5 yrs)
Manager of Student Engagement
Job Location: Mumbai
Experience: 1 - 5 years
Job Summary : Be accountable for the entire Relationship Manager of a growing business
1. Student Representative who is genuinely excited and confident to help parents resolving their queries in a new-to-the-world online platform.
- He/She should be patient, empathetic, and passionately communicative.
2. Needs to manage class rescheduling requests and handle DataBase and coordinate with Tech team to execute this in backend to manage ongoing classes.
3. Make daily trackers for student/teacher operations team as well as manage daily in bound/outbound email flow
4. The Relationship Manager will be required to communicate with customers via phone and email.
5. Maintain Documentation and Communicate the same to Stakeholders by recording customer queries and details
6. Contributes to team effort by accomplishing related results as needed.
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