Recruiter at Solitaire Ventures
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Manager/Senior Manager - Sales - Plastic Card Personalization Business (8-20 yrs)
CMS's Cards is one of the leaders in plastic card personalization business, offering end-to-end services and solutions for financial (Credit/Debit/Prepaid) & No financial (Govt/Retail/Loyalty) Segment. Currently we manage Card Personalization (Debit/Credit/Prepaid/Gift etc.) and fulfilment services for Banking and Non- banking customers. This position will be responsible for :
- Responsible for sales of EMV Chip card product and services
- Independently handle tenders and large accounts especially in the financial institution domain
- Help build strategy for business growth and to gain wider market share.
- Building relationship with key decision maker at customer location with efficient account management.
- Responsible for providing market updates to the management
- Manage existing clients by providing solutions for their Card requirements. This will involve understanding their existing rates and terms and proposing a well-defined solution.
- Upselling and cross selling of card services.
- Managing/servicing existing client relationships and bring in new relationships through referrals/ active solicitation. Resolution of customer queries & complaints..
- Ensuring coordination with internal teams like Finance, Operations, Legal and IT for timely resolution of customer complaints/issues
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