Role : Manager/Senior Manager - BPO Lifesciences Presales - Medical Devices

Job Description: BPS Presales- Medical Devices

Responsibilities :

- Responsible for providing high quality bids on time by working in an organized manner with a cross functional team consisting of personnel from operations, domain/ solutions, sales, workforce management, finance, legal etc. primarily in Life Sciences (Medical Devices) BPO space

- Responsible for understanding customer requirements, seeking clarifications, solution design, bid management, pricing, risk identification and mitigation, and presentation

- Work collaboratively with onshore team, at times taking lead and at times in supporting roles depending upon the bid situation

- Participate in internal reviews and client orals

- Analyze customer requirements as relayed through requests for proposals (RFPs) across functional areas and create proposal content accordingly

- Ensure that all work adheres to defined quality standards

- Capable of assuming individual proposal management responsibility(ies) for medium to large sized proposals

- Validate / cross verify the overall solution / deal in terms of customer requirements and alignment with the sales winning strategy

Competencies :

- Strong analytical and interpretation skills

- Strong interpersonal skills - ability to build and work through relationships to complete tasks

- Ability to define problems, collect data, establish facts and draw valid conclusions while working on bids

- Strong planning and organizational skills and the ability to gather, organize, interpret and collate data from multiple sources

- Excellent project management and time management skills - use these skills to determine the time required to complete bids and develop realistic work plans

- Strong leadership skills

- Ability to motivate the bid team to work effectively in a dynamic, deadline driven environment.

Candidate Profile :

- Experience in BPO presales in the Life Sciences space

- Experience in working on various processes for Medical Devices customers in the capacity of an presales lead, transition lead or operations lead

- Experience in leading consulting, due diligence or workshops for Life Sciences (Medical Devices preferred experience preferred) customers in US and/ or Europe

- Domain expertise and understanding of the various functions and regulations governing the Life Sciences (including Medical Devices) industry

- BPO experience mandate.

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