About the role

- You would be managing a Sales and operations team that generates revenue for the company and makes the business happen. They convert a lead to actual bookings and take care of supporting the customers through their journey as well. The team works closely with channel teams and analytics teams to ensure all inquiries are catered to with high quality and expert help. You would be leveraging your travel and sales experience to lead, mentor and train the team to deliver exceptional results, customer satisfaction and work culture.

- Computer Science at NIT Trichy & MBA from ISB, and has expertise in managing young and large products alike.

- This role at GetSetYo is best suited for candidates who are ambitious and want to grow super fast. We are a small company on a fast growth path so candidates who join now will grow at the same rapid

speed in terms of levels and charter. You will get to work in a tech-driven company, and a meritocratic & healthy culture where employees are cared for and rewarded for their efforts and performance. There is no place for politics or favouritism here.

Responsibilities :

- You would be leveraging your travel and sales experience to lead, mentor and train the team to deliver exceptional results.

- You will work with suppliers to get the best rates and service levels for the customers. You will also take decisions such as pricing and inventory buying.

- You will leverage your understanding of destinations to create products that become best-sellers, and also introduce new emerging destinations before others in the travel industry.

- You will own and deliver on Sales Targets and Customer satisfaction targets.

- You will use CRM, tools, and analytics to monitor team performance, SLAs, and present them to company leadership.

Skills Required :

- Experience of managing a sales team in the travel industry, and successfully delivering on sales goals.

- Experience working with DMCs, B2B portals, and suppliers.

- Experience of working on CRM, excel/google docs, and in a SLA and metric-driven environment.

- Good English communication skills.

- Expert in international destinations, and at-least working knowledge of GDS and flight ticketing.

- Good at getting work done, organized and accountable

- Experience of hiring and conducting appraisals