10/08 Chandra Shekhar Pandey
CEO at Consult ShekharPandey

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Manager - Sales Operations - Advertising Firm (8-12 yrs)

Mumbai Job Code: 86516

Operations Head

Job profile includes client servicing, audience development, event production and operations, show running, preparing estimates, vendor management, internal coordination, logistical planning, procurements, coordinating with travel agents and hotels

- Responsible for managing and ensuring coordination of activities for smooth delivery of programs signed up with clients 

- Oversee and ensure flawless delivery of our programs

- Manage delegate acquisition and the delegate acquisition team for events

- Coordinate with clients to get required details for events / programs they have signed up for including conferences, business meetings, bespoke events and virtual events 

- Drive and manage the audience acquisition team for audience acquisition to the event -

- Maintaining and adhering to timelines and reporting to client on the program they have signed up for - Managing administrative functions linked to ensure specific projects/ programs are delivered efficiently 

- Ensure team is adequately prepared and briefed for each event / program

- Production and operation planning to onsite execution, preparing estimate to invoicing, preparing of show flow to show-running 

- Coordinating suppliers, handling client queries and troubleshooting on the day of the event to ensure that all runs smoothly

- Ensuring excellent customer service and quality delivery 

- Analyse event performance and prepare metrics to be presented to the client 

- Coordinating with client from start to end execution

- Coordinating with hotels and travel agents 

- Identifying, negotiating, booking suitable venue or location for the events -

- Coordinating venue management, contractors and equipment hire

Prerequisites - Excellent Language skills / email and spoken English - MS Excel and Powerpoint

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