Business Support Manager at Snaphunt Pte. Ltd.
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Manager - Sales - IT (7-14 yrs)
- Leadership Role
- Fantastic work culture
- Work alongside & learn from best in class talent
Our client is a 360-degree Sales & Marketing Automation Platform, A B2B SaaS meant for a single suite to manage Sales, Marketing, Support and Staff Productivity. It is created as a solution to the problems faced by the businesses.
The Job :
Your Responsibilities will include :
- Led a team to manage the overall IT operations ranging from infrastructure to applications.
- Planning and implementing integrated CRM initiatives to deliver business objectives.
- Creating and executing CRM campaigns that improve onboarding and engagement and reduce churn.
- Ensuring the correctness of customer data and drive any data cleansing activities.
- Continually testing and refining campaigns to gain insight and maximise usage and uptake.
- Acting as the main internal contact person for requests/issues pertaining to CRM.
- Creating and executing strategy and roadmaps & generating IT budget in conjunction with other stakeholders.
- Managing day-to-day stakeholder interaction, identifying needs and evaluating solutions.
- Working with other internal stakeholders as well as third party vendors to ensure solutions are in line with current & future business requirements.
- Managing a team of 1-5 people.
Ideal Candidate :
Skills Required :
- You possess a Degree/Diploma in Computer Science, Engineering or related field.
- You have at least 7 years' experience, ideally within a CRM Manager or IT Manager / IT Director / CTO role.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You have strong communication and interpersonal skills and a solid track record in IT business partnering roles and driving technology initiatives and programmes across the business.
- You are highly goal driven and work well in fast paced environments
- You possess strong analytical skills and are comfortable dealing with numerical data
-You are a strong networker & relationship builder
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