Small Commercial Vehicle Sales Manager

About Company :

The company operates in the exponentially growing Indian e-commerce industry aiming to take advantage of the emerging digital India to take online shopping a step further into the future.

Location : Hisar

Experience : 5 - 10 Years

CTC: 4 - 6 LPA

Function : Sales & Marketing

Vacancy : 1

Job Description :

Sales Manager Duties and Responsibilities

- Recruit, hire, train, and oversee a team of automotive salespeople

- Coach salespeople on best practices for closing more vehicle deals and provide advice and guidance to improve sales performance

- Oversee all activities occurring in the vehicle showroom

- Set sales goals, track progress, and lead team to achieve and exceed those quotas

- Forecast sales for upcoming months and quarters and compile the necessary reports for dealership management to review

- Step in to answer customer questions and issues when required

- Coordinate and lead all regular sales meetings with the sales staff

- Develop and manage a CRM platform to retain customers and seek out new prospective sales

- Maintain a strong focus on satisfaction of all customers

Sales Manager Requirement and Qualifications

- 5+ years of experience in a sales role at a dealership

- Solid sales competencies with knowledge of strategies and best practices

- Track record of exceeding previous sales quotas and goals

- Excellent leadership skills with a passion for developing employees

- Keen attention to detail with a commitment to solving complex problems

- Strong written and verbal communication skills

- Outgoing and service-oriented attitude

- Knowledge of inventory control and management

- Goal-oriented self-starter with the ability to thrive in a fast-paced and sometimes high-pressure work environment

- Willingness to work independently and as part of a team

Leadership Roles :

- Planning requirements of manpower, hiring, orientation, fixing up job responsibilities, targets, supervise and conducting appraisal.

- Readiness of second line by promoting existing manpower based on appraisal.

- Incentive scheme planning and disbursement for customer care team.

- Ensuring Employee Pulse Survey twice in a year and action planning based on feedback to improve employee satisfaction.

- Create harmony among all the departments for effective team work.

- Manage operating expenses effectively.

- Initiating housekeeping, work place safety and hygiene.

- Decision on procurement, maintenance of tools, equipments & other resources.

- Smooth industrial relation.

- Field campaign (Retro) monitoring and completion within stipulated time line.

Miscellaneous

- Review of vehicle off road / open RO beyond allowable period.

- Improve productivity for optimum usage of infrastructure.

- Keep a tab on outstanding with debtors and follow up for recovery. 

Hi End Service

- Capability development of Relationship Manager(RM).

- High focus on hygiene element and spic & span infrastructure.

- Facilitating RM with back end and floor team support to meet up commitments made to customers.

- Monitor adherence of SOPs related to customers handling by Relationship Manager.

- Monitor delivery level of purple club benefits to customer.

Working Days : 6 Days a Week (9:00 AM to 6:00 PM)

Job Nature : Full Time

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