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11/05 Santhosh Kumar S P
HR at Vinks Limited Edition

Views:3 Applications:5 Rec. Actions:Recruiter Actions:2

Manager - Sales/Customer Relationship - Bank (1-3 yrs)

Bangalore Job Code: 212790

- Checking of Client's file received from Sales - for proper documentation, payment schedules, sources and approvals.

- Logging the file in ERP to ensure the timelines and correctness.

- Preparing Booking receipt & Demand Letters as per the construction progress and sending to customers.

- Execution& Checking of Client agreements before the same is dispatched to Client.

- Coordinating with banking/ finance team to upload any new payment schedules whenever a new scheme is launched.

- Getting these payment schedules approved by senior management.

- Getting the taxation and payment schedule uploaded in co-ordination with Finance & ERP team.

- Co-ordinating with Legal team/Land acquisition team for the agreements and giving inputs in the final draft.

- Co-ordinating with the technical team for projects area statement/uds and specifications, Inventory and pricing upload in the ERP.

- Handling & Speaking to clients in escalated cases.

- Publishing Monthly Sales MIS to Senior management

- Responsible for timeline set for getting agreement dispatched and demand raise on time.

- Agreements Executions, responsible for post bookings for answering customer queries.

- Achieving financial targets of collections.

- Sending Payment reminder mails before due date and after due date along with interest calculation

- Coordinating with accounts department for payments &Confirming project name & apartment details for the online payments

- Coordinating with legal department, keeping the customers up to date about the progress of the projects.

- Maintaining & updating customer database in ERP system Oracle software &Ramco.

- Preparing Booking receipt & Demand Letters as per the construction progress and sending to customers.

- Coordinating with the technical department (Site) to ensure smooth handing over.

- Create and maintain recurring reports, databases and other tools for timely distribution to internal teams.

- Collaborate with Sales Co-ordinator to provide accurate and insightful data.

- Preparing of clients Allotment letters, Purchase of Land letters, Receipts.

- Preparing of Sale Agreements & Sale Deeds.

- Preparing of Bank Letters (Allotment Letter/Demand letter/NOC) for loan purpose.

- Interact with clients till the registration formalities will complete.

- Maintain project-related records, including contracts and work orders

- Interacting with customers and ensuring that customers are satisfied with business.

- Explain customers who visit office/Site and give presentation on USPs of Ongoing and upcoming Projects.

- Resolve Clients queries and complaints.

- Interact with customers through E-mail, phone call/SMS to remind payments.

- Finding various new businesses opening & arranging promotional programs to get business.

- Convert Lead/ Prospect into a Customer for the Company.

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