Role: Sales Manager

Job description

- Identifying prospective clients, maintaining cordial relations with them to sustain profitability of the business.

- Maximizing customer satisfaction level by on time delivery, monitoring customer complaints, providing efficient services. Handling customer grievances and resolving issues.

- Formulating strategies for bidding in public and private tenders.

- Preparing Techno-commercial proposal and Detail Project Report for solar projects (off-grid).

- Explore opportunities for tie-ups to form joint venture with local companies.

- Keeping a watch on the competitors strategies through Market research and benchmarking prices with competitors

- To monitor the progress for project completion and liaison with the customers for giving as well as receiving feedback.

- Acquire new customers through proactive inside sales efforts and on field sales visits

- Record lead details and outcomes accurately in CRM

- Conduct tailored product demonstrations

- Collaborate with sales team to devise effective strategies

- Meet monthly, quarterly, and annual revenue goals

- Serve as the lead point of contact for all customer account management matters

- Build and maintain strong, long-lasting client relationships

- Negotiate contracts and close agreements to maximize profits

- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors

- Ensure the timely and successful delivery of our solutions according to customer needs and objectives

- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders

- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas

- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)

- Prepare reports on account status

The candidate : An ideal candidate for this role has

- 2+ years of sales experience, focusing on consultative selling

- Strategic thinker with strong verbal and written communication, persuasion, and negotiation skills

- Proficient in research tools and effective sales techniques to understand customer accounts deeply

- Motivated team player comfortable in a fast-paced, high-growth setting