Manager -Sourcing Specialist at Workex.ai
Views:168 Applications:90 Rec. Actions:Recruiter Actions:0
Manager - Sales - BPO/Contact Centre (10-16 yrs)
Minimum 10 to 15 years of overall experience with at least 10 years of direct sales experience in Contact Centre sales to both SMEs and Enterprises. We are looking for a person who has and is working in BPO / Contact Centre .
- Represents, negotiates and sell the entire company portfolio of products and services to both SMEs and large enterprise customers
- Establishes a high level of personal credibility as a trusted advisor to key client executives
- Researches and understands the client's industry. Deeply understands client business strategies and challenges
- Acts as a trusted advisor to client leaders, aggressively shapes deals early in the sales cycle. Advances opportunities that result in profitable revenue growth for the organization.
- Demonstrates breadth and depth of knowledge in aligning organization capabilities to client business and priorities, and positioning relative to competitors
- Engages with client's tech team and commercial team.
- Should have ability to manage cross functional teams in the client location.
- Manages the RFx process, proactive proposal and contract development for SMEs & Enterprises
- Typically qualifies and closes large deals of moderate to high complexity - scope being both Technology platform and Marketplace.
- Builds and executes an Account Business Plan (ABP) that includes both transnational and strategic initiatives to grow companies presence and share in the account.
- Actively drives ABP results through effective account management and reviews
- Identifies, nurtures, and closes new solution opportunities that result in substantial growth in revenues, and margin
- Meets or exceeds quarterly and annual revenue and margin quotas. Uses margin management techniques
- Works with all levels of decision-makers in the client organization including CXOs
- Participates in account investment decisions in pricing and resources
CTC : 20 l pa +