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06/11 Kshitija
Founder at Inventure Consultants

Views:167 Applications:118 Rec. Actions:Recruiter Actions:98

Manager - Retail Sales - Modern Trade - FMCG (5-12 yrs)

Bangalore Job Code: 135322

- Managing and motivating a team to increase sales and ensure efficiency.

- Analyzing sales figures and forecasting future sales

- Analyzing and interpreting trends to facilitate planning

- Using information technology to record sales figures, for data analysis and forward planning;

- Ensuring standards for quality, customer service and health and safety are met

- Responding to customer complaints and resolving them amicably.

- Organizing special promotions, displays and events.

- Updating colleagues on business performance, new initiatives and other pertinent issues;

- Touring the sales floor regularly, talking to colleagues and customers and identifying or resolving urgent issues.

- Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing;

- Initiating changes to improve the business, e.g. revising opening hours to ensure the store can compete effectively in the local market;

- Dealing with sales, as and when required.

- Building the team and ensuring low attrition rate.

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