Manager - Presales - IT (6-11 yrs)
The candidate should also have experience handling and grooming a team into the top of the line solution experts
Experience : 6+ years
Required Skill Set :
- Excellent client interaction and handling skills with good command on verbal and written English.
- Strong experience in conducting client interactions for discovering and capturing their pain areas and business needs.
- Meticulous knowledge of web and mobile development lifecycle with the ability to grasp upcoming technologies quickly.
- Experience inaccurate Business Requirement Gathering and ability to write comprehensive business requirement documents (BRD) including business needs and proposed solutions.
- Experience in coordinating with the client to define project milestones, present high/low-level implementation approach and to conduct knowledge transfer sessions with delivery teams.
- Experience in creating wireframes, SRS Documents, process and application workflows to support functional specifications.
- Proficiency in writing business level user stories and breaking them at the task level for project teams.
- Problem-solving approach having a comprehensive predictive view of customer's future requirements and existing business processes.
- Client first attitude.
- Work with development teams to help them understand the project scope and objectives.
- Flexible to work in different time zones.
Desired Personality Traits :
- Dynamic, positive and with a zeal to go that extra mile to deliver results.
- A natural knack for customer service and perfectionism.
- Willing to learn.
- Willing to share knowledge.
- Willing to adapt based on the organization's business requirements.
- Willing to work in multiple roles based on the organization's requirements.
- Nice to Have but not mandatory.
- Knowledge using a CRM tool in day to day operations.