Manager - Outreach & Customer Relationship - Education (8-10 yrs)
Location : Manesar Gurgaon
Experience : 8 - 10 Years
Function : Sales & Marketing
Vacancy : 1
Job Description :
Job Summary - (Role Summary)
- DYNAMIC PERSONALITY
- GO-GETTER for RESULTS
- Responsible for admissions
- Student Administration
- Conduct Events at Schools & Colleges
- Relationships & Networking Opportunities
- Provide Counselling
Essential Duties and Responsibilities - (Key Activities of the role)
Responsible for Admissions Team Target No of admissions to be achieved
Counselling and lead channel management : the profiles requires the candidate to manage the leads in the CRM by answering queries and counselling for the courses provided at ISH, leading to conversions.
Relationships & Networking Opportunities : With organizations and groups that will be helpful in enrolling quality students
Provide Counselling - via public counselling as part of public outreach
In-house events planning and execution : the candidate will be responsible to plan and execute the Open days and Information sessions on campus to have the students and parents visit and experience the campus.
Representation in Seminars and school events : the candidate will represent ISH as per the calendar to meet and counsel students and parents at fairs and seminars.
Strategy & ideation : in the capacity of a core member of the admissions team, the candidate is propelled to initiate and contribute with ideas on ways to maximise team output in all spheres related to student recruitment.
Administration : all admissions related record keeping and document filing will be the responsibility of the candidate.
Conduct Events at Schools & Colleges : to promote develop relationships to generate inquiries
Openness to travel / outreach : the profile requires for the candidate to be open to visit and meet with consultants and counsellors - schools and institutes on a regular basis, almost everyday within the city and around.
Out of Town travel : the candidate is required to travel out of town as per calendar for mega events that are planned in target cities as per the business plan.
Overall - Achievement of business target through student recruitment.
Required Skills :
COMMITMENT TO GOALS :
- Strong communication skills written and verbal English
- Attention to detail
- Excellent customer service skills
- Be approachable and open to feedback
- Should be flexible to work in late shifts, weekends during peak season
Working Days : 5 Days a Week