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15/01 Abhishek Kumar
Senior MANAGER at HR VISION CONSULTANTS

Views:74 Applications:23 Rec. Actions:Recruiter Actions:2

Manager - Outbound/Telesales - Insurance (7-14 yrs)

Gurgaon/Gurugram Job Code: 59789

Manager Operations, Outbound TELESALES


Roles & Responsibilities :

- Responsible for managing the operations seamlessly and timely SLA delivery along with maintaining high levels of employee and customer satisfaction.

- Insurance Sales (Health/Travel/Life).

- Establish & Manage Relationships / Engagement with the Clients.

- Oversight of team - organizes resources, sets goals, call out strategy from Executives and client on a day to day basis, reporting responsibilities.

- Managing day to day Sales targets (B2C Sales).

- Responsible for following agreed governance model, escalation & communication plan.

- To ensure team members achieve agreed standards in relation to their job assignments.

Desired Skills : TEAM HANDLING EXPERTISE of 120 plus headcount in TELESALES.

- Proficiency in team management skills to hold meetings and conduct performance reviews to help employees meet Performance Targets.

- Proficiency in employee development to assist employees in meeting the Performance Targets through Hiring, Coaching & Mentoring.

- Insurance (Health/Life/Travel) Sales or BPO sales or TRAVEL SALES or Credit Card Sales or Loan Sales.

- Ability to calibrate employee performance to the Performance Targets through monitoring and Coaching.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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