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18/11 Niveth.E
Trainee Talent Acquisition at Zyoin

Views:7 Applications:10 Rec. Actions:Recruiter Actions:6

Manager - Loyalty & Partnerships - FMCD (2-5 yrs)

Bangalore Job Code: 243984

JOB DESCRIPTION :


We- re looking for someone who can :

- Build the local partner ecosystem for rewards and loyalty program

- Understand the shopping behavior and brand preferences of consumers

- Identify stores where consumers go to shop for non-grocery needs

- Understand the profile of the store and its owners

- Pitch the rewards and loyalty program and its benefits to the store owner.

- Answer their queries and concerns with confidence

- Evaluate their willingness to be part of the rewards and loyalty program

- Onboard stores as partners post a thorough evaluation as deemed fit for the partner profile. Work with relevant stakeholders across product/tech and operations to enable a seamless onboarding experience for partners

- Define, track and proactively improve KPIs that measure utilization of rewards by consumers and partner's participation towards growing the program

- Ensure regular connect is maintained with owners of partner stores to understand and resolve queries

- Constantly evaluate the store catchment to identify stores where our consumers are shopping. On-board and deboard stores as per consumer shopping preference

- Work with the marketing and creatives team to drive communication regarding rewards provided by partner stores to our consumers. Leverage offline and online marketing channels to drive consumers to utilize the rewards ecosystem

REQUIREMENTS :

- 2-4 years of experience in Sales/ Business development/partnership and alliance building roles

- MBA from reputed institutions with a good mix of academic and extracurricular achievements

- Has a strong consumer first mindset. Can understand the shopping needs and brand preferences of consumers basis observation, facts and data

- Has a track record of success in onboarding partners and building brand partnerships

- Is goal oriented and has a strong record of meeting objectives. Is metric driven

- Should be able to use data and structured problem solving to arrive at insights that solve problems or help us achieve our goal. Should be good with MS Excel

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