Direct Sales Manager / Agency Manager

1. Job Description for ROLE : Relationship Manager

Specific Responsibilities :

- Represents Reliance life to all customers.

- Direct selling to the customers via appointments ( Office/ Home visits).

- Ensure that leads/ appointments allocated by the call center are attended and reverted within the TAT.

- Ensure Self Sourcing Targets are achieved

- Ensure business Reporting, MIS on sales call (LMS), Lead Utilization and conversion are updated and maintained on a daily basis.

- Ensure that MIS/ Reporting formats are maintained/ Updated on regular basis.

- Insurance solution provider for our customers.

- Educate the Customer about the company/ channel.

- Customer Servicing.

- Ensure strict adherence to Human resource Norms - Policies & processes.

Salary (CTC) - INR 180,000 - 320,000 PA

2. Job Description for ROLE : Agency Manager

Position ARDM/ SR. ARDM - (Agency Recruitment & Development Manager)

Span of Control - 25-40 Agents ( commission based )

Specific Responsibilities : 

- Execution of sales strategy - Increase market reach and penetration through market segmentation. Seek new customers and increase sales

- Responsible for recruitment and management of Agents - Identify, recruit and manage advisors from the respective region

- Train and motivate advisors to provide a better understanding of market/products

- Monitor and review agents- performance. Help them achieve maximum business

- Meet customer on a regular basis for achieving standards

- Supervise and liaise with Self Help Group/Micro Finance Institution/NGO's etc.

Key Performance Indicators - Agent Recruitment

- Agent productivity

- Agent Activation

- Product mix

- Business Mix

- Persistency

Salary (CTC) - INR 180,000 - 240,000 PA

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