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30/01 Sowbhagyalakshmi
HR Director at ProPMO Services Private Limited

Views:62 Applications:39 Rec. Actions:Recruiter Actions:36

Manager - Digital Presales Solution - IT (7-10 yrs)

Hyderabad/Mumbai/Pune Job Code: 255986

- Job Type: Full Time


- Role : Digital Presales Solution Manager

- Support the Account Executives by taking a consultative role in the customer evaluation processes, including answering all technical questions, troubleshooting issues, and managing escalation to Support and Engineering

- Build demo environments and deliver specific demos for new prospects and clients

- Join calls with Sales team and customers to handle the technical discussions

- Work with Sales and CSM/ Account Managers on facilitating the resolution of opportunities related technical queries

- Work with the management to shape a best practice guide for Technical Demos

- Process pre-sales (trial) questions and technical issues (on L1) from potential customers and Sales team

- Create materials and videos to be used in sales activities

- Act as a link between Sales/Customers and Product team

- Work actively with Product team on improving the products and functionalities

Job Description :

- Responsible for the sale of a businesss products or services and ensures profitable growth in sales, revenue through planning, execution, and management of a supportive team

- Transform technical information and processes into compelling stories

- Prepare documents/ presentations by interpreting and evaluating text, graphics, and raw data

- Create crisp and compelling content basis the project brief and data gathered through research

- Handle the Presales sales process starting from demo distribution to managing the Presales associates. This should be done in a seamless manner with a quality process

- Develop business and functional collateral for technical sales plays and campaigns

- Review as well as copy edit content for plagiarism, accuracy and relevance

- Create fresh and interesting content strategies to support key business objectives

- Build and maintain a comprehensive content repository

- Interact with bid managers & internal SMEs to understand content project requirements, scope and logical structure of content output

- Effectively manage multiple content projects across industries and regions; Taking ownership to address critical problems and suggest prompt solutions

- Meets deadlines by establishing priorities and target dates for information gathering, writing, review, and approval

- Analyse the market trends and discover new opportunities for growth

- Report on sales results

- Seek & provide constructive feedback

- Keep abreast with the latest trends in the BPM sector

- Team Management: May manage junior resources

Experience & Expertise :

- Previous Experience in a Related Field Preferred; Proven work experience as a Presales Sales Manager, Presales Manager, or similar senior sales role 


- Preferably digital domain or educational sales, people management experience; Previous experience in a Customer-facing technical role

- 7-10 years in experience

- Should have excellent writing skills with unblemished grammar expertise

- Strong storyboarding skill

- Expert in secondary research and interviewing skills; Adept in UK and US English

- Ability to measure and analyse key performance indicators

- Tech-savvy with the ability to maintain and organize electronic files

- Experience in marketing, branding, and formal writing

- Good knowledge of the IT products, services and industry trends

- Strong interpersonal skills and an ability work as part of a team, both physical and virtual

- Ability and willingness to work on short deadlines; Strong organizational skills with a problem-solving attitude; Strong listening and storytelling skills.

- Enthusiasm for working in a high profile, fast-paced startup culture.

- Strong client-facing and communication skills

- Responsible, responsive, proactive, willing to help, ready to resolve issues.

- Responsible and self-motivated

- Strong analysis skill 


- Ability to learn new technologies


- Ability to multitask and prioritize between competing activities

- Expertise in MS office - Excel, Word & Power Point documents.

- Location : Pune/ Thane/ Hyderabad

- Work Duration : Monday to Friday; should be flexible as per job requirement

- Education : Any graduate, with digital certifications (a must)

- Remote Work from Home Available : Yes, possible but not completely; office attendance required at least 2 days a week; 40% travel may be required for customer meetings.

- Remuneration : Negotiable based on candidate's level of experience.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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