Job Description

As a Branch Manager, you will be a key leader responsible for overseeing the overall operations of the branch. You will be crucial in achieving academic excellence, ensuring compliance with organisational policies, and fostering a positive learning environment. The successful candidate will collaborate with various teams to drive branch success, achieve desired pass percentage targets, and contribute to revenue collections.

Key Responsibilities:

Overall Operations:

- Oversee and manage the day-to-day operations of the branch.

- Ensure compliance with IIC Lakshya's policies and procedures.

Team Collaboration:

- Collaborate and support Batch Coordinators, Mentors, RM Finance, Faculties, Admin, and HO Team for the smooth functioning of the branch.

- Serve as a communication channel between the branch and the HO Team.

Training and Development:

- Facilitate regular training sessions and opportunities for the overall growth of the branch team.

- Foster a culture of continuous learning and development.

Academic Excellence:

- Work towards achieving the Desired Branch Pass Percentage Target.

- Monitor and track student attendance and performance and address any academic concerns.

Reporting and Documentation:

- Provide reports to the HO regarding branch performance, challenges, improvements, and achievements.

- Regularly interact with students to prevent issues and handle them proactively.

Branch-Level Activities:

- Organise and coordinate branch-level activities and events to foster overall engagement.

- Collaborate with teams to ensure the seamless execution of events.

Conflict Resolution:

- Address conflicts, challenges, and issues within the branch promptly and professionally.

- Collaborate with the HO team to resolve complex issues.

Revenue Collections:

- Contribute to revenue collections by working closely with the RM Finance Team.

- Implement strategies to achieve financial goals.

Qualifications:

- Proven experience in a managerial role, preferably in an educational institution.

- Strong leadership and interpersonal skills.

- Excellent organisational and problem-solving abilities.

- Ability to work in a fast-paced environment and meet tight deadlines.

- Bachelor's degree in Business Administration, Education, or a related field. Master's degree is a plus.