HR at Bytize Technology Solution Pvt Ltd
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Manager - Customer Support (1-2 yrs)
Job Description:
We are looking for a technically savvy customer success manager who possesses a strong drive for results.
- Duties for the customer success manager will include a broad range of tasks such as maintaining ongoing customer relationships and networking,implementing success programs, contributing to sales, onboarding and training clients, and minimizing churn.
- You should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests.
- Successful candidates must be social, analytical, possess an aptitude for learning and updating, and be able to communicate clearly and effectively.
- The ideal Customer Success Manager should engage with customers, maximize value, and create strategies to grow our customer base.
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