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23/02 Manisha Pant
Manager HR & Admin at Onestop

Views:37 Applications:19 Rec. Actions:Recruiter Actions:14

Manager - Customer Success Operations - SaaS Firm (2-4 yrs)

Noida Job Code: 148307

- Strong reporting and analytical skills

- 2-4 years in an operations role with a focus on Customer Success or similar function at an Enterprise/B2B SAAS company

- Passion for designing processes that scale

- Ability to break down ambiguous problems into concrete, manageable components and think through optimal solutions

- Understand (and enjoy) operational processes and efficiency

- Enjoys - getting their hands dirty- by digging into complex operations

- Takes high degree of ownership over their work

- Clear communicator with professional presence

- Strong listening skills; open to input from other team members and departments

- Ability to lead through influence

- Strong Excel / Sheets skills

- Exposure to Logistics/ Retail/ Manufacturing industries

- Exposure to EMEA / APAC Market

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