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15/04 Kumkum
HR Executive at Impeccable HR

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Manager - Customer Success - Logistics Firm (3-10 yrs)

Bangalore Job Code: 155701

Location : Mumbai/ Bangalore/ Delhi

Designation : Customer Success Manager

B2B corporate Client

This is an IC Role

JD :

- Managed top key accounts for new and repeated sales.

- On board new clients by giving successful demos of the platform

- Build and establish exceptional relations with top manufacturing multi-billion dollar brands

- Help streamline & improve logistics needs across various industry verticals

- Brainstorm with Product & Tech to continuously improve the product offerings

- Analyse all Customer health metrics (NPS, logons, etc) to use data to identify any potential at risk customers.

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