HR Executive at Impeccable HR
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Manager - Customer Success - Logistics Firm (3-10 yrs)
Location : Mumbai/ Bangalore/ Delhi
Designation : Customer Success Manager
B2B corporate Client
This is an IC Role
- Managed top key accounts for new and repeated sales.
- On board new clients by giving successful demos of the platform
- Build and establish exceptional relations with top manufacturing multi-billion dollar brands
- Help streamline & improve logistics needs across various industry verticals
- Brainstorm with Product & Tech to continuously improve the product offerings
- Analyse all Customer health metrics (NPS, logons, etc) to use data to identify any potential at risk customers.