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14/03 Sunny
HR Managing Director at Western Service Provider

Views:144 Applications:36 Rec. Actions:Recruiter Actions:0

Manager - Customer Success - IT (3-6 yrs)

Gurgaon/Gurugram Job Code: 29985

Job Synopsis : 

We are looking for only those candidates who can attain the Interview Drive.

(Immediate Joiners or Max 15 days Notice period)

Customer Success Manager

About Company :

- After working with SMBs and the tech space we noticed that SMBs struggled to manage their finances. Often challenges around cash flow made it difficult to manage & grow their business. 


- However, we realized that technology could solve these challenges and there couldn't have been a better time with Digital India initiatives including GST and UPI making it even more easier. 


- We are combining our experience in understanding SMBs with our technology to help ensure businesses never run out of money.

Location : Gurgaon

Experience : 3 - 6 Years

Function : Technology - IT & Systems

Vacancy : 2

Job Description :

If hired, what you would do at numberz :

- Independently handle software implementation at client site.

- Provide end user support during and after implementation to make sure the utmost uses of the whole solution.

- Understanding customer requirements and discussing with the appropriate teams till the solution.

- Act as a trusted advisor / technical / functional architect to the customer.

- Work closely with Sales / Product teams.

- Ensures the high NPS (Net Promotor Score).

- Manage client relationship through all phases of the implementation cycle till renewal.

Who should join us :

If the following apply to you, hit us up:

- Proven experience in implementing SaaS based software solutions & services to small, medium & large companies in India.

- Adequate knowledge on Account Receivables / collections in B2B businesses.

- Experience in ongoing account management.

- Customer-driven with an adaptable and versatile approach to finding solutions.

- Strong interest in technology.

- Quick learner.

- Agile mindset.

- Excellent communication and presentation skills.

- Somebody who, customers will not hesitate to call when they are in problem or call you because they love to talk to you.

- Working knowledge of Tally is must

Working Days : 6 Days a Week (10:00 AM to 6:00 PM)

Job Nature : Full Time

Interested candidates can Revert us back with their updated CV on mail or Whatsaap

Their Updated CV on 8450905003 (Please Mention Location and Position)

Only 1 Vacancies Left For This Position

For Further Details or queries you can call on below given recruiters numbers

Zayn: 9004818737
Sakshi: 6350142553
Sneha: 6300605013
Falguni: 9650677990
Taruna: 9555997426


Sunny Sharma
HR Managing Director
Western Service Providers
9004500657

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