ABOUT THE COMPANY

Vasitum is an AI-powered HR-Tech SAAS platform leveraging AI and ML technology to automate and streamline the recruitment cycle. Disrupting the HR industry, we aim to bring efficiency in the hiring process and much-needed transparency for our users.

From Sourcing , to screening, to background checks, to making the offer. Vasitum covers it all.

We understand jobs & recruitment like nobody else. We are a tech start-up, reinventing the way you attract, shortlist, and engage candidates. We match the right talent to the right opportunity and accelerate the hiring process. Think of us as an extension of your recruitment team. We may not be able to throw a pizza party for the team, but we have the tools to help you make high-impact hiring decisions. Our holistic recruiting solution caters to recruiters and job seekers alike.

Responsibilities :

- Engage with the customer from on-boarding perspective

- Manage expectations

- Clear communication for requirements, TAT, deliverables

- Ensure product adoption and usage at the customer end.

- Monthly/quarterly sync up with key stakeholders and gather NPS for our solution

- Upsell services and products with the brand image

- Analyse customer data to improve customer experience

- Hold product demonstration for customers

- Improve customer journey, liaise with internal stakeholders to deliver.

- Evaluate and improve tutorials and other communication infrastructure

- Customer retention and revenue growth

- Aid in product design and product development from market intelligence perspective

Requirements :

- Highly organized and able to multi-task

- Self-driven and proactive nature

- Excellent communication and interpersonal skills

- Demonstrate ability to work in matrix team structure and drive engagement.

- Knowledge of customer success processes

- Experience in document creation and data analysis, reports presentations, XLS.

Vasitum Website - https://vasitum.com/

Vasitum LinkedIn - https://www.linkedin.com/company/vasitum

Vasitum Instagram - https://www.instagram.com/vasitum/

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