Manager - Customer Success - eCommerce (1-4 yrs)
E-commerce Management
- Identifying and collaborating the niche online platforms as KAM
- Manage listings uploads,merchandising and catalogue on the THOA website
- Managing dynamic product inventory across online partners
- Collate and monitor key metrics on traffic, engagement & sales, strategize and develop plans to drive growth
- Identify & manage seamless customer shopping experience
- Reconciliation of logistics, delivery & payments processed
- Handling customer queries and escalations
- Coordinate with logistics partner and manage delivery SLA s and returns
- Founder Support (EA to Founder)
- Assist the Founder in day to day tasks, calendar management, meetings etc.
- Being the first POC for high level stakeholders in touch with the Founder
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
