recruiter at Freelance
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Manager - Customer Relationship - Real Estate (3-5 yrs)
Experience : 3-5 years of proven success in a Customer Relationship Management role.
Location : [Bangalore]
Key Responsibilities :
- Cultivate and maintain strong relationships with clients, ensuring their satisfaction and loyalty.
- Understand client needs and tailor solutions to meet their requirements effectively.
- Act as a liaison between clients and internal teams, ensuring smooth communication and resolution of issues.
- Strategically identify opportunities for upselling and cross-selling based on client feedback and business needs.
- Analyze customer data and feedback to enhance overall customer experience.
Requirements :
- Proven track record as a Customer Relationship Manager or in a related field.
- Exceptional interpersonal and communication skills.
- Ability to analyze data and draw insights for improving customer interactions.
- Strong problem-solving skills and a proactive approach to client needs.
- Familiarity with CRM software.
Perks and Benefits :
- Competitive salary commensurate with experience.
- Opportunities for career advancement and professional development.
- Comprehensive benefits package.
