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10/02 Akhil Chandran
recruiter at Freelance

Views:21 Applications:19 Rec. Actions:Recruiter Actions:5

Manager - Customer Relationship - Real Estate (3-5 yrs)

Bangalore Job Code: 312065

Experience : 3-5 years of proven success in a Customer Relationship Management role.

Location : [Bangalore]

Key Responsibilities :

- Cultivate and maintain strong relationships with clients, ensuring their satisfaction and loyalty.

- Understand client needs and tailor solutions to meet their requirements effectively.

- Act as a liaison between clients and internal teams, ensuring smooth communication and resolution of issues.

- Strategically identify opportunities for upselling and cross-selling based on client feedback and business needs.

- Analyze customer data and feedback to enhance overall customer experience.

Requirements :

- Proven track record as a Customer Relationship Manager or in a related field.

- Exceptional interpersonal and communication skills.

- Ability to analyze data and draw insights for improving customer interactions.

- Strong problem-solving skills and a proactive approach to client needs.

- Familiarity with CRM software.

Perks and Benefits :

- Competitive salary commensurate with experience.

- Opportunities for career advancement and professional development.

- Comprehensive benefits package.

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