Manager - Customer Relationship - Logistics & Transportation (4-10 yrs)
We are Hiring Customer Relationship Manager _Bengaluru
About Company : Logistics & Transportation
Designation - Customer Relationship Manager
Experience - 4-10 Years
Job Location - Bangalore
Roles & Responsibilities:
- Responsible for city client experience coordinate with internal and external stakeholders
- Ensures that customers receive the quickest service possible.
- Assists representatives in handling disappointed customers.
- Determines a course of action to resolve customer problems.
- Trains newly hired customer service representatives.
Requisites / Prerequisites:
- 3-5 years of experience in B2B Client Servicing
- Proven track record of handling escalations
- Team handling & monitoring capabilities
- Fast learner and ability to adapt quickly to a new environment
Preferred Industries: Logistics
Please help us with the below details
Total Exp Customer relationship :
Exp into Client Servicing :
Expected Salary :
Notice period :