Business Support Manager at Snaphunt Pte. Ltd.
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Manager - Customer Relationship - Logistic Service (1-5 yrs)
Our client is one of the most customized international logistic service provider and progressively expanding supply chain partner to top most business organizations and government agencies within India and other 126 worldwide.
The Job :
You will be responsible for :
- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
Ideal Candidate :
- You have at least 1 year experience within a CRM Manager role, ideally within the Transport & Logistics industry.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You are a strong networker & relationship builder
- You are highly goal driven and work well in fast paced environments
- You pay strong attention to detail and deliver work that is of a high standard
- You are willing to undertake 0-30% travel.