Talent Analyst at Episeio Business Solitions
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Manager - Customer Relationship - Home Loan/Mortgage Product (3-8 yrs)
We have an urgent Opening for Customer Relationship Manager(Home loan/Mortgage loan) in a Financial Company.
Location - Pune
Salary - As per Experience
Job Description - Customer Relationship Manager(Home loan/Mortgage loan)
- Customer relationship managers are in charge of coordinating activities which enhance customer dependency, satisfaction, and product/service patronage to maximize profit for an organization. Customer relationship manager job description entails building and maintaining a formidable company-customer relationship such that increases customer loyalty and patronage.
- They achieve this by ensuring every client's needs, requirements, and expectations are thoroughly realized. The customer relationship manager role encompasses a wide area of specialization among which includes customer value management, customer service, follow up, and customer loyalty management.
- They also maintain contact with customers to obtain client feedback, and to also assist customers in resolving problems or addressing difficulties.
- As part of their duties, customer relationship managers maintain the image and reputation of an organization by ensuring customers receive value on purchased product/service.They utilize the CRM database to monitor and manage pipeline reports, potential sales opportunities, and general performance.
- They also oversee the activities of customer service staff and operations employees to ensure their dealings with clients promote customer dependency and guarantee their satisfaction.
If you are interested, please share your updated CV.
Please Mention :
Current CTC, Exp CTC, Notice Period