Senior Talent Lead at Episeio Business Solutions
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Manager - Customer Relationship - Home Loan (1-3 yrs)
Location: Hyderabad,
Company name: A FINTECH GROUP in HYDERABAD
Experience: 1 to 3 yrs
Day shift, Work from Office,
selection procedure: Face to Face interview
JD:
- Customer relationship managers are in charge of coordinating activities which enhance customer dependency, satisfaction, and product/service patronage to maximize profit for an organization.
- Customer relationship manager job description entails building and maintaining a formidable company-customer relationship such that increases customer loyalty and patronage
- They achieve this by ensuring every client's needs, requirements, and expectations are thoroughly realized.
- The customer relationship manager role encompasses a wide area of specialization among which includes customer value management, customer service, follow up, and customer loyalty management.
- They also maintain contact with customers to obtain client feedback, and to also assist customers in resolving problems or addressing difficulties.
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