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06/01 Priyanka Rane
HR Consultant at SSV HR Services

Views:60 Applications:17 Rec. Actions:Recruiter Actions:6

Manager - Customer Relationship - FMCG (2-7 yrs)

Mumbai/Thane Job Code: 192561

We are pleased to announce that we are hiring for leading FMCG company in Mumbai.

Location: Bhandup

Qualification: Any Graduate / Post Graduate

Only FEMALE can apply

Excellent communication skills

2 years+ experience in Customer Service or Team Handling would be added a advantage.

Should be comfortable working from office

Job Profile :

- Need to Handle B2B /B2c HNI Clients queries related to order and dispatch.

- Responsible for maintaining stocks and order.

- Address queries and complaints of customers over the phone, through emails, in a timely and effective manner.

- Respond to emails and letters from customers regarding queries, in a timely manner.

- Resolve customer complaints / issues received and resolved.

- Coordinate and follow-up with other internal Departments, if required, for obtaining relevant information for resolution of queries of customers.

Shift Time: 10 AM - 7 PM

Week Off: Sunday Fixed Off

Call or Whatsapp Priyanka on 8879437943

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