HR Consultant at SSV HR Services
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Manager - Customer Relationship - FMCG (2-7 yrs)
We are pleased to announce that we are hiring for leading FMCG company in Mumbai.
Qualification: Any Graduate / Post Graduate
Only FEMALE can apply
Excellent communication skills
2 years+ experience in Customer Service or Team Handling would be added a advantage.
Should be comfortable working from office
Job Profile :
- Need to Handle B2B /B2c HNI Clients queries related to order and dispatch.
- Responsible for maintaining stocks and order.
- Address queries and complaints of customers over the phone, through emails, in a timely and effective manner.
- Respond to emails and letters from customers regarding queries, in a timely manner.
- Resolve customer complaints / issues received and resolved.
- Coordinate and follow-up with other internal Departments, if required, for obtaining relevant information for resolution of queries of customers.
Shift Time: 10 AM - 7 PM
Week Off: Sunday Fixed Off
Call or Whatsapp Priyanka on 8879437943