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02/09 Manisha
HR at Demorgia

Views:122 Applications:16 Rec. Actions:Recruiter Actions:0

Manager - Customer Relationship - Consulting (7-11 yrs)

Jaipur Job Code: 11530

Job Description :

- Building and maintaining relationships with clients and key personnel within customer companies.

- Conducting business reviews to ensure clients are satisfied with their products and services.

- Alerting the sales team to opportunities for further sales within key clients.

- Letting customers know about other products the company offers.

- Attending meetings with clients to build relationships with existing accounts.

- Achieving client relationship targets and KPI's as set by the Head of Sales.

- Working closely with Account Managers and Sales Consultants.

- Escalating and resolving areas of concern as raised by clients.

- Carrying out client satisfaction surveys and reviews.

- Monitoring company performance against service level agreements and flagging potential issues.

- Updating the CRM and ensuring account managers are aware of changes within clients.

- Passing leads to the sales team and following up on progress.

- Liaising with internal departments to ensure client needs are fulfilled effectively.

Salary: Upto 5LPA

Experience: 7 Year+

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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