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20/09 Rashmi
Business Support Manager at Snaphunt Pte. Ltd.

Views:142 Applications:86 Rec. Actions:Recruiter Actions:57

Manager - Customer Relationship (0-5 yrs)

Delhi NCR Job Code: 234740

- Opportunity within a company with a solid track record of performance

- Fantastic work culture

- Opportunity to make a positive impact

We are hiring for company which is revolutionizing the way helpers are hired. They assist and provide a wide range of services for our customers to choose from - both one-time and daily services.

The Job

Key responsibilities areas :

- Creating and executing CRM campaigns that improve onboarding and engagement and reduce churn.

- Using data analytics to generate insights into customer segments for use within business development and other CRM initiatives.

- Ensuring the correctness of customer data and manage any data cleansing activities.

- Continually testing and refining campaigns to gain insight and maximise usage and uptake.

- Providing support on any requests or issues pertaining to CRM.

Ideal Candidate

Key Competencies:

- You have at least 1 year experience within a CRM Manager role, ideally within the Professional Services industry.

- You possess excellent interpersonal as well as written and verbal communication skills.

- You are a strong networker & relationship builder

- You are highly goal driven and work well in fast paced environments

- You are adaptable and thrive in changing environments

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