Business Support Manager at Snaphunt Pte. Ltd.
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Manager - Customer Relationship (0-5 yrs)
- Opportunity within a company with a solid track record of performance
- Fantastic work culture
- Opportunity to make a positive impact
We are hiring for company which is revolutionizing the way helpers are hired. They assist and provide a wide range of services for our customers to choose from - both one-time and daily services.
The Job
Key responsibilities areas :
- Creating and executing CRM campaigns that improve onboarding and engagement and reduce churn.
- Using data analytics to generate insights into customer segments for use within business development and other CRM initiatives.
- Ensuring the correctness of customer data and manage any data cleansing activities.
- Continually testing and refining campaigns to gain insight and maximise usage and uptake.
- Providing support on any requests or issues pertaining to CRM.
Ideal Candidate
Key Competencies:
- You have at least 1 year experience within a CRM Manager role, ideally within the Professional Services industry.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You are a strong networker & relationship builder
- You are highly goal driven and work well in fast paced environments
- You are adaptable and thrive in changing environments
