22/04
Heena
Deputy Manager - HR at Hyrefox Consultants Pvt Ltd
Deputy Manager - HR at Hyrefox Consultants Pvt Ltd
Views:18 Applications:8 Rec. Actions:Recruiter Actions:2
Manager - Customer Experience - Jewelry (6-20 yrs)
Manager
Description :
1. 6+ of overall customer support & sales experience
2. 6+ years retail & online jewelry brands, luxury/auto brands & international banking/financial HNI experience
3. Jewelry education/certification will be preferred
4. Minimum graduation in any field
Skills & Competencies :
1. An expert in written & spoken English
2. Exceptionally strong customer handling and problem resolution skills
- Focus on quality & customer experience.
3. Ability to work independently & as a team, self-motivated, and demonstrate flexibility in approaching responsibilities and change.
4. Prioritizing tasks and time to ensure efficiency.
5. Goal-driven, target orientated, able to step back and look at the customer issues objectively and initiate solutions improve experience & processes.
6. Professional demeanor and collaboration with all internal teams and colleagues.
