Deputy Manager - HR at Hyrefox Consultants Pvt Ltd
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Manager - Customer Experience - Jewelry (6-18 yrs)
Qualifications :
1. 5+ of overall customer support & sales experience
2. 5+ years retail & online jewelry brands, luxury/auto brands & international banking/financial HNI experience
3. Jewelry education/certification will be preferred
4. Minimum graduation in any field
Skills & Competencies :
1. An expert in written & spoken English
2. Exceptionally strong customer handling and problem resolution skills; focus on quality & customer experience
3. Ability to work independently & as a team, self-motivated, and demonstrate flexibility in approaching responsibilities and change
4. Prioritizing tasks and time to ensure efficiency
5. Goal-driven, target orientated, able to step back and look at the customer issues objectively and initiate solutions improve experience & processes.
