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20/06 Rashmi
Business Support Manager at Snaphunt Pte. Ltd.

Views:18 Applications:15 Rec. Actions:Recruiter Actions:11

Manager - Customer Engagement (8-10 yrs)

Mumbai Job Code: 219131

- Join a market leader within Insurance

- Opportunity within a company with a solid track record of performance

- Leadership Role

We are hiring for a insurance company.

The Job :

Functional skills :

- Insurance/ Financial experience

- Design Thinking & tools - Process

- Customer Lifetime Value (CLV) -Marketing

- Customer Journey Mapping -Process

- Data Analysis - Marketing

- Business Acumen

- Customer Research & benchmarking

- Net Promoter System

- Project Management

- Digital Transformation

Soft skills :

- Stakeholder management

- Communication & Interpersonal skills

- Thought process

- Team player

Ideal Candidate

Requirements:

- You have at least 8 year experience within a Client Onboarding or Client Services role, ideally within the Insurance industry.

- You have good interpersonal and communication skills and are adept at working with multiple stakeholders to drive desired outcomes.

- You are a strong networker & relationship builder

- You are a strong team player who can manage multiple stakeholders

- You are a self-starter and demonstrate a high level of resilience

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