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15/10 Swati Deshpande
HR at HR Devi Talent Acquisition

Views:534 Applications:111 Rec. Actions:Recruiter Actions:12

Manager - Customer Care - Chat/Email Process - BPO (2-8 yrs)

Mumbai Job Code: 50575

Job Description :

- Manage incoming queries through Email and Chat complaints and provide them resolution

- Forward the queries to multiple departments

- Collate the replies and render solutions

- Follow up with patients on email

- Reply via Emails to complaints or queries raised

Experience :

- 2 years to 8 years of experience as Customer Care in BPO / ITES or E-commerce mandatory

- Must have 2 years experience in Customer Care Email/Chat (Non Voice process) with any E-Commerce / BPO company

Communication :

- Good Hindi skills - Ability to Speak

- Excellent English skills - Ability to Speak, Read & Write

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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