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22/11 Preity Goyyal
Founder at Serving Skill

Views:70 Applications:31 Rec. Actions:Recruiter Actions:12

Manager - CRM (3-5 yrs)

Mumbai Job Code: 186407

Responsibilities:

- Drive Success for the select cohort of startups/key accounts

- Work with product marketing and solutions team to define solutions and use cases for current and potential clients

- Enable Success Management teams with playbooks for different industries

- Prepare Training Modules for CRM Managers / Operators across various topics

Requirements:

- 3-5 years of work in CRM or Growth Management in a B2C Company

- Complete familiarity with Retention / Automation space - tools and playbooks

- Understanding of Funnels / Metrics / Cohorts used to maximize conversions, CLV.

- Comfort with RFM and Other Segmentation and Personalisation

Additional Information

Life in Company:

We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our monthly & quarterly town hall meetings.

A highly inclusive work culture that promotes a relaxed, creative and productive environment.

Practice autonomy, open communication, growth opportunities,while maintaining a perfect work-life balance

Go on company-sponsored offsites, once a year and blow off steam with your work buddies! (Post Pandemic)

Perks & Benefits:

Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship (Macbook for Engagers & reimbursement for your WFH setup!)

Get the best in class medical insurance (with Covid Care facilities), programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)

Required Qualification

Graduation - Any Graduate

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