Talent Acquisition Specialist at Talent Corner HR Services
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Manager - Client Servicing/Relationship - Advertising Firm (5-8 yrs)
- The Client Relationship Manager is responsible for effectively managing client relationships, overseeing agency accounts, and contributing to business growth in the advertising industry. They serve as the main point of contact, build strong relationships with clients, manage proposals and briefs, ensure client satisfaction, and generate additional business opportunities.
Key Takeaways :
- Acts as the primary contact between the agency and clients, facilitating communication.
- Builds and maintains strong client relationships, understanding their needs.
- Manages agency accounts and ensures successful project execution.
- Prepares proposals and quotations aligned with client objectives.
- Gathers accurate briefs and coordinates with internal teams for holistic solutions.
- Focuses on delivering effective solutions and maintaining client satisfaction.
- Identifies upselling opportunities, monitors billing and payments, and contributes to strategic planning.