Recruiter at Primo Hiring Solutions
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Manager - Client Servicing (2-8 yrs)
We are looking for a Client Servicing Manager for an image management and communication firm.
DAY TO DAY TASKS INCLUDE :
- Develop effective communication platforms for clients and staff.
- Inspire repeat-business from clients.
- Conduct customer service workshops and presentations.
- Monitor and measure client satisfaction.
- Liaise with different departments about client queries.
- Offer advice to clients on services and products.
- Develop surveys and capture client information.
- Participate in marketing campaigns.
- Deal with client requests and troubleshoot problems.
SKILLS REQUIRED :
- Strong communication skills.
- Ability to meet deadlines.
- Computer literacy.
- Calm, polite, and professional behavior.
- Reliable and self-motivated.
- General business knowledge.
- High service orientation.
QUALIFICATIONS AND EXPERIENCE REQUIRED :
- Business degree or related qualification.
- Proven experience from the same field.