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09/10 Team Primo
Recruiter at Primo Hiring Solutions

Views:244 Applications:149 Rec. Actions:Recruiter Actions:13

Manager - Client Servicing (1-3 yrs)

Delhi/Faridabad/Ghaziabad/Gurgaon/Gurugram/Noida Job Code: 180378

We are looking for a Client Servicing Manager for our client, who is a leader in the marketing industry.

JOB RESPONSIBILITIES :

- Maintaining solid relationships with clients through the provision of exceptional after-sales service.

- Frequently interacting with clients through telephone calls, email communications, and face-to-face meetings.

- Identifying various ways to overcome clients' critique of company products.

- Maintaining and updating an accurate record of all existing and potential clients.

- Responding to client inquiries in a very timely and professional manner.

- Heading training seminars/ programs to enable client education to fully utilize product features and benefits.

- Ensuring that the terms of sale are entered correctly into the client database

SKILLS REQUIRED :

- Previous hands-on experience in customer relationship management.

- Excellent communication ( both oral and written) skills with expert-level fluency in English.

- Ability to manage complex client situations.

- Have good relationship-building and networking skills.

- Ability to handle work under pressure and meeting deadlines.

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