Recruiter at Primo Hiring Solutions
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Manager - Client Servicing (1-3 yrs)
We are looking for a Client Servicing Manager for our client, who is a leader in the marketing industry.
JOB RESPONSIBILITIES :
- Maintaining solid relationships with clients through the provision of exceptional after-sales service.
- Frequently interacting with clients through telephone calls, email communications, and face-to-face meetings.
- Identifying various ways to overcome clients' critique of company products.
- Maintaining and updating an accurate record of all existing and potential clients.
- Responding to client inquiries in a very timely and professional manner.
- Heading training seminars/ programs to enable client education to fully utilize product features and benefits.
- Ensuring that the terms of sale are entered correctly into the client database
SKILLS REQUIRED :
- Previous hands-on experience in customer relationship management.
- Excellent communication ( both oral and written) skills with expert-level fluency in English.
- Ability to manage complex client situations.
- Have good relationship-building and networking skills.
- Ability to handle work under pressure and meeting deadlines.