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23/02 Vishal Adbalwar
CEO at Vroutes

Views:106 Applications:35 Rec. Actions:Recruiter Actions:3

Manager - Client Servicing (1-10 yrs)

Hyderabad Job Code: 148315

Role: Client Servicing Manager

Location : Hyderabad

Responsibilities :

- Must and Should have a Minimum of 1-year Advertising/Creative agency experience.

- Accountable for a diverse set of brands and is the point of contact of clients while having regular meetings and bringing value to their businesses.

- Responsible for managing client relationships and overlooking operations for everyday deliverables.

- Understand the brief which is received from the client, explain to the internal team (Copywriters, Designers, Brand Strategies, Social And Digital Executives, Media ATL & BTL, Video & Film ) and get the work done, and deliver to the client.

- Managing the quick resolution of escalations and issues raised by clients and internal teams

- Driving creativity and efficiencies in the existing process while ensuring team targets are consistently met

- Monitoring client's satisfaction levels and team performance on a regular basis

- Managing agency's financials to consistently limit overhead costs and increasing both monetary and brand value of accounts

- Regularly drive business reviews with Management (Client and Internal) to

Skills Required :

- Experience working in the advertising industry

- People management and customer relationship management

- Ability to handle businesses and brands

- Basic knowledge of Ad operations for quick turnaround time

- Reporting and monitoring account health and efficiency

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