Recruiter at TekPillar Services Pvt Ltd
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Manager - Client Relationship/Sales - BFS (2-3 yrs)
Job Summary :
- The Client Relationship Manager is responsible for building and maintaining strong relationships with clients to drive satisfaction and retention. This role involves understanding client needs, collaborating with internal teams, and identifying opportunities for growth.
Key Responsibilities :
- Build and maintain strong client relationships.
- Understand client needs and propose tailored solutions.
- Manage client accounts and contracts.
- Identify opportunities for upselling and cross-selling.
- Advocate for clients within the organization.
- Collaborate with internal teams to deliver solutions.
- Monitor performance metrics and provide insights.
- Maintain accurate records using CRM software.
Qualifications :
- Bachelor's degree in business or related field.
- Proven experience in client relationship management.
- Excellent communication and negotiation skills.
- Strategic thinking and problem-solving abilities.
- Proficiency in CRM software and Microsoft Office.
- Results-oriented with a focus on client satisfaction.
