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22/07 Cristo
HR Manager at Jain Software

Views:23 Applications:15 Rec. Actions:Recruiter Actions:0

Manager - Client Relationship (2-4 yrs)

Raipur Job Code: 168262

We are looking for a friendly and customer service-oriented client relationship manager to foster positive relationships with clients by receiving and analyzing feedback to make our services more enjoyable.

- Client relationship managers are also responsible for handling complaints and ensuring that these complaints are directed to the appropriate department to implement change.

- To be successful as a client relationship manager you must be friendly and be able to remain calm and professional if clients are upset. A good client relationship manager puts the needs of the client first to ensure that they continue to use our services.

Client Relationship Manager Responsibilities :

- Collect client feedback about their experience.

- Develop relationships with clients and key personnel.

- Elevate complaints and feedback to the relevant departments.

- Meet with clients to establish their needs.

Client Relationship Manager Requirements :

- Prior experience with customer service.

- Excellent interpersonal skills.

- Ability to network and build relationships.

- A degree in Business Management or a related field.

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