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01/07 Sonali Nagpal
Human resources at Jain Software Foundation

Views:68 Applications:28 Rec. Actions:Recruiter Actions:15

Manager - Client Relationship (0-1 yrs)

Raipur Job Code: 221301

Responsibilities :

- Understand customer needs and develop plans to address them

- Identify key staff in client companies to cultivate profitable relationships

- Resolve customer complaints quickly and effectively

- Forward upselling and cross-selling opportunities to the sales team

- Promote high-quality sales, supply and customer service processes

- Aim to preserve customers and renew contracts

- Approach potential customers to establish relationships

- Gain solid knowledge of competitors

Requirements and skills

- Proven experience as a Client Relationship Manager

- Knowledge of customer relationship management (CRM) practices

- Experience in sales or customer service is preferred

- Problem-solving attitude

- Excellent communication skills

- Aptitude for fostering positive relationships

- Teamwork and leadership skills

- Customer-oriented mindset

BSc/BA in Business Administration or similar field

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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