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05/08 Poornima
HR Recruiter at Trovech infotech Pvt Ltd

Views:2 Applications:8 Rec. Actions:Recruiter Actions:0

Manager - Client Engagement (2-4 yrs)

Bangalore Job Code: 227268

As an Engagement Manager, you will be part of one of the most important functions of the company responsible for overall customer engagement and retention.

The main job responsibilities include :

- Being responsible for a set of student accounts

- Tracking student performance and attendance metrics

- Managing and closing escalations

- Scheduling calls with respective instructors to get feedback on students

- Executing orientation and cycle calls for engaging with parents

- Discussing report and program extension plan

- Being responsible for monthly retention and revenue targets

The role demands a good sense of empathy and conviction.

You will get to closely work with both the internal teams and paid customers.

WHAT ARE YOU SIGNING UP FOR :

- Competitive salary with attractive incentives which are performance-based.

- A strong appraisal and promotion policy.

CANDIDATE REQUIREMENTS :

- Strong Communication skills with Multilinguistic skills.

- A high degree of self-motivation.

- High-speed broadband connection, Laptop and Mobile(With stable network)

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