Recruiter at TekPillar Services Private Limited
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Manager - Business Relationship - Bank (2-4 yrs)
Roles and responsibilities :
Understand customer needs and develop plans to address them.
Identify key staff in client companies to cultivate profitable relationships.
Resolve customer complaints quickly and effectively.
Forward upselling and cross-selling opportunities to the sales team.
Promote high-quality sales, supply, and customer service processes.
Aim to preserve customers and renew contracts.
Approach potential customers to establish relationships.