Job Title: Sales and Project Coordinator

Overview:

The Sales and Project Coordinator plays a critical role in supporting the sales team and ensuring the smooth execution of projects. This position involves coordinating sales activities, managing project-related tasks, and serving as a liaison between the sales team and project stakeholders.

Responsibilities:

1. Sales Support:

- Assist the sales team in lead generation, prospecting, and client communication.

- Prepare and maintain sales documents, proposals, and presentations.

- Coordinate and schedule sales meetings and presentations.

2. Project Coordination:

- Collaborate with cross-functional teams to define project scope, objectives, and deliverables.

- Develop and maintain detailed project plans, outlining tasks, timelines, and resource requirements.

- Ensure projects are executed according to plan and within scope.

3. Client Communication:

- Act as a primary point of contact for clients, addressing inquiries and providing project updates.

- Coordinate client meetings and ensure effective communication between clients and project teams.

4. Sales Order Processing:

- Process sales orders and ensure accurate and timely invoicing.

- Collaborate with finance and operations teams to ensure seamless order fulfillment.

5. Documentation and Reporting:

- Maintain accurate and up-to-date project documentation, including project plans, status reports, and client communications.

- Generate regular reports on sales activities, project progress, and key performance indicators.

6. Task Tracking and Follow-up:

- Monitor and track project tasks, ensuring deadlines are met.

- Follow up with internal teams and clients to gather necessary information and ensure project milestones are achieved.

7. Quality Assurance:

- Implement and maintain quality assurance processes to ensure project deliverables meet established standards.

- Conduct regular reviews and audits to identify areas for improvement.

8. Resource Management:

- Work closely with resource managers to allocate and optimize resources for project tasks.

- Monitor resource availability and adjust plans as necessary.

9. Vendor Coordination:

- Collaborate with external vendors and suppliers for project-related activities.

- Ensure vendor performance aligns with project requirements.

- Drive discussions with product owner and/or business partners to understand the process, the problem, and then brainstorm solution scenarios

- Actively engage product owner or business SME to translate solution needs into actionable user stories

- Facilitate and support product backlog management

- Partner with product owners/SMEs to define & refine acceptance criteria

- Partner with developers on reviewing user stories for understanding and scoring

- Negotiate with product owners/business experts on alternative solutions

- Write test cases for user stories

- Perform/coordinate user acceptance testing to ensure functionality meets business needs before each product release

- Secure approval & change management activities with senior product manager or product owner before release

Qualifications :

- Bachelor's degree in Business, Marketing, Project Management, or a related field.

- Proven experience in sales support and project coordination.

- Strong organizational and multitasking skills.

- Excellent communication and interpersonal skills.

- Proficient in project management software and CRM tools.

- Familiarity with sales processes and project management methodologies.